How long will it take to receive my order?

We aim to process, pack, and hand over all orders within 1 to 2 business days. After that, your package is with DHL, and delivery times depend on your location. For more details, please check our shipping page.

How to track my order?

We ship all orders with DHL, as they provide the most reliable tracking updates. You can also track your order anytime on our tracking page using your order number and email address.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

If an order hasn’t arrived, the best step is to fill out our contact form. A team member will personally look into it and help resolve the issue as quickly as possible.

What is your return policy?

You can return your order within 30 days after receiving it.

sustainability

At Opulaire, sustainability is part of everything we do. We offer high-quality jewelry made to last a lifetime — helping reduce waste from throwaway trends. By operating fully online, we avoid the footprint of physical stores. Our packaging is both recycled and recyclable. Every piece and parcel is carefully chosen with you — and the planet — in mind.

no future without nature

Packaging

At Opulaire, we believe packaging should be as responsible as it is fun. That’s why every part of our packaging is made in the EU, reducing unnecessary shipping emissions. From our stickers to our boxes, nearly everything is recyclable—because great jewelry shouldn’t come at the planet’s expense.

jewelry

Even our jewelry itself is designed for sustainability. Made to last a lifetime, it won’t fade, tarnish, or need replacing. Want to learn more about how to recycle your packaging? Check out our sustainability page!

Shipping

Opulaire ships exclusively with DHL e‑commerce, a logistics provider committed to reducing CO₂ emissions. In the Benelux, almost their entire last‑mile fleet runs on electric vehicles or HVO100 (a renewable biofuel), and they’re expanding with e‑trucks and cargo e‑bikes. Smart urban hubs (CityHubs) and efficient route planning further cut emissions.

Rethinking Reusable packaging

Many brands use “reusable” packaging, like velvet pouches or bulky jewelry boxes, but let’s be honest: how often do you actually reuse them? Most end up forgotten in a drawer or tossed out, making their production far less sustainable than it seems.

At Opulaire, we take a different approach. Instead of wasteful packaging that pretends to be sustainable, we choose fully recyclable materials. Our sealed jewelry pouches may be single-use, but they can be properly recycle, which is far better than producing something that never gets reused. Because real sustainability isn’t just about looking good, it’s about making better choices.